Learn How Great Teams Reduce Conflict in their ServicesYour team may encounter frustrated, angry and distressed people. Effective training can help your people to deal with those encounters expertly and keep everyone safe in your organisation. Your team are doing their very best to meet the needs of those they encounter in your workplace – whether
Spitting attacks are gut-wrenching for most people, but would you lose your professional composure? From what I know of talking with learners on our Conflict Resolution courses for years, I am quite sure that many people would rather be punched in the head than spat in the face. During the COVID crisis, we added being
A TOUR OF OUR ONLINE TRAINING FOR RESOURCE-CONSCIOUS ORGANISATIONS KNOWLEDGE COMPONENTS DELIVERED BY ONLINE LEARNING… Twilight sessions can reduce the need to allocate large amounts of time and budget to Conflict De-Escalation and Physical Intervention training. Our unique online learning option allows you to have your staff complete our Online Conflict De-Escalation and Physical Intervention
Coughing and Spitting AssaultsHow to Protect Yourself From Intentional Coughing and SpittingAs a company deeply involved in personal safety training, we watch carefully when new trends emerge in personal safety risk. Since early March 2020 it has become increasingly common to see stories in the news about encounters with people who intentionally use coughing or
A conversation about Personal Resilience with Alex Hunter How can a resilience training intervention cut dropout rates among newly-qualified midwives cut the dropout rate over their first year in clinical practice from over 60% down to just 2%? In this conversation, Alex Hunter describes the steps and process he uses in his Personal Resilience course.
January 6, 2026
January 6, 2026
April 14, 2025
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