What is Trauma Informed Care? My name is Gary Klugiewicz. I am the Director of Training of Verbal Defense and Influence and I train all over the country. And I do a lot of training for healthcare organisations. And in healthcare, what’s really taking the front row is this concept called trauma informed care. If
What are key Values for Restraint Reduction? If we focussed more on NON-escalation, it would mean that we spent less time doing DE-escalation – wouldn’t that be nice? At Dynamis, we are committed to the idea that any type of restrictive practice should be the last resort in managing conflict. If a restrictive intervention isn’t
Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises
Splish, Splash, Splosh – I just got Boshed! Care assistants and caregivers consistently find that bathing is one of those flashpoints that they have in terms of conflict and combative behavior with elderly residents in care, particularly those who may be confused or distressed because of the effects of dementia. This is one of the
“The desire for officers to receive better training in dealing with members of the public with mental health issues was repeatedly mentioned” – from the 2018 published Home Office Police Front Line Review. Crisis Intervention in Policing remains an emotive and important topic. I spoke with veteran police trainer Gary Klugiewicz some time ago about how we
Conflict Management Training for Utilities Engineers
Conflict Management Training for Utilities Engineers The Dynamis team recently completed a project to enhance the safety of the field workforce from a major UK energy utilities company. Imagine this with me for a second: “Your job is to travel out into the community, enter a completely unknown person’s home and spend 2-3 hours there